SHIPPING POLICY
How much does shipping cost?
Shipping costs will be calculated at checkout based on the below rates listed in USD unless otherwise noted. Are you in the USA and need your order quicker? We also offer an Expedited Shipping option. Please select your desired shipping method preference before checking out!
United States (except Alaska, Hawaii or the U.S. Territories):
Standard Shipping (3-7 business days) for purchases -
under $20 is $5.00
between $20 and $74.99 is $12.00
over $75 is FREE
Please note that these may fluctuate slightly due to daily XE rates.
International Import Taxes and Duties
Please note that we do not collect import taxes and duties for international orders and they may differ depending on your region. We're unable to supply estimated duties and taxes as this information will vary by country. Please note that if you place an order online, you will be responsible for all duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package.
How long will it take for me to receive my package?
If Standard Shipping is selected, most orders placed within the contiguous USA and Canada before 3 pm PT ship the next day and take between 3-7 business days to arrive.
International Shipping
We currently offer international shipping only to the United Kingdom, and standard shipping orders take between 11 to 20 business days to arrive from our North America warehouses. Please note that we do not include import taxes and duties in our standard shipping prices, and those fees will vary depending on your region. We will be adding more international shipping areas in the near future.
How do I track my order?
If you have created a login with us, you may track your order directly on your account by logging in here and visiting the order status page.
Once your payment is approved, you will receive an order confirmation e-mail. You will also receive a second e-mail (may take up to 48 hours) once your order is shipped which will include your tracking number and a link to track your shipment.
Customs & Duties
All items shipping within the United States and Canada ship domestically, so there will be no added customs and duties charges.
Please note that we do not include international import taxes and duties for international orders and they may differ depending on your region. We're unable to supply estimated duties and taxes as this information will vary by country. Please note that if you place an order online, you will be responsible for all duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package.
Due to the different customs policies of each country, we are temporarily unable to provide services to customers from countries other than those listed below. Thank you for your understanding.